Job Details – Administrative Assistant and Sales Support
We are hiring a highly organised and reliable person to manage administration, client communication, and support sales.
Responsibilities:
1. Administration and Operations
- Maintain accurate and updated records for clients, bookings, payments, and enrolments using required apps and tech systems
- Ensure all tasks, data, and follow-ups are completed
- Keep systems organised and information easy to access
- Identify and resolve issues in admin processes
- Provide clear updates and reports to management on all admin matters
2. Client Communication and Bookings
- Respond to client queries in a professional and timely manner
- Manage bookings, confirmations, and rescheduling
- Assist clients with using the booking system
- Assist clients with using the booking system
- Welcome clients in person and ensure they feel comfortable and attended to
- Maintain a friendly, professional, and attentive presence with clients at all times
3. Sales Support
- Respond to new enquiries
- Support enrolments and onboarding
- Recommend relevant services where appropriate
- Track enrolments and upsells
- Earn commission on successful sales
5. Requirements
- Strong organisation and attention to detail
- Comfortable using digital tools and systems
- Able to learn all company systems and processes quickly
- Able to use technology to improve and organise systems
- Able to manage multiple responsibilities independently
- Must live within a 10km radius of Melville
6. Compensation and Growth
- R5,000 to R7,500 per month during probation
- R7,500 per month after probation, excluding commission
- Commission on enrolments and sales
- Ongoing commission from repeat clients
- Opportunity for growth into higher responsibility roles and remote work
7. Work Details
- Full-time, in-person role
- Monday to Saturday, 8:00am to 4:30pm
- Based in Melville, JHB