★★★★★
“Brought in a vintage machine that wouldn't stitch at all — they had it running like new and the quote was fair. Quick to reply, too.”
— Mariëtte S.
sewing machineRepairs &
Repairs &
Servicing
Get your sewing machine sewing like new again — expert repairs & servicing in Johannesburg, with on-site call-outs right across Gauteng.
40+ years repairing machines 100% customer satisfaction Quick, reliable turnaround 3-month guarantee
sewing machine
Repairs & Servicing
Get your sewing machine sewing like new again — expert repairs & servicing in Johannesburg, with on-site call-outs across Gauteng.
40+ years repairing machines
100% customer satisfaction
Quick, reliable turnaround
3-month guarantee
sewing machineRepairs &
Repairs &
Servicing
Get your sewing machine sewing like new again — expert repairs & servicing in Johannesburg, with on-site call-outs right across Gauteng.
40+ years repairing machines 100% customer satisfaction Quick, reliable turnaround 3-month guarantee
Technicians with 10+ years' experience
Free consult & quote on the spot
Surprisingly fast turnaround
3-month workmanship guarantee
All makes & machine types
one trusted place
Why bring your machine to us
Handing over a machine you love takes trust. Here's why people choose us — and keep coming back.
Our Technician at Sew & Grow
Your machine is safe with us
Skilled technicians, proper tools and real care. We treat your machine like our own — you'll never get it back in worse shape than you brought it.
Free diagnosis, quote on the spot
Bring your machine in and we'll tell you exactly what's wrong — and what it'll cost — before any work begins.
Come to us, or we come to you
We do call-outs right across Gauteng, so you never have to lug your machine far.
Sewing like the day you bought it
Cleaned, serviced and tuned until it runs as smoothly as it can — back in your hands, ready to go.
Three-month guarantee, in writing
Every repair is covered for three months. Anything that needs revisiting in that time, we take care of — free.
Back to you fast
Most machines are ready within a few days — often quicker than you'd expect elsewhere. No long downtime.
Real parts, full transparency
Genuine, quality parts only — and we show you everything we’ve replaced. Prefer to keep your old parts? We’ll return them to you.
most people don't know this!
Service your machine at least once a year
A sewing machine has dozens of moving parts that need cleaning and oiling. Over time the lubrication dries out, lint builds up and tension drifts — small problems quietly become expensive ones.
Like your car or your teeth, a yearly check-up keeps it running smoothly and catches worn parts before they break.
and it's thorough
What's in a service?
Not a quick wipe-down — a full health check for your machine. Every service includes:
Deep clean & de-lint
Oil & lubricate parts
Set & balance tension
Check & adjust timing
Inspect feed dogs & bobbin
Check needle & threading
Test stitch-out on fabric
Honest report on worn parts
simple & transparent
How it works
1
Get in touch
Bring your machine to us, or arrange for us to come to you — on-site or by call-out.
2
We assess & quote
We quote you on the spot. For a call-out we confirm the fee before we travel, so you always know the cost upfront. You pay after the work is done.
3
Prefer us to collect it?
Just ask — collection is a separate fee, and we'll give you an estimate first.
Tap a step for the full details
Bring your machine to us, or arrange for us to come to you — on-site or by call-out.
We quote you on the spot. For a call-out we confirm the fee before we travel, so you always know the cost upfront.
You pay only after the work is done.
Just ask — collection is a separate fee, and we'll give you an estimate first.
where the magic happens…is it really broken?
Common machine troubles
Some need a technician — but sometimes the machine is perfectly fine. We'll always tell you honestly.
Thread bunches underneath. Usually threading or tension — sometimes lint inside.
Skipping stitches. Often a bent or wrong needle; occasionally a timing issue.
Jams on thick fabric. Frequently the wrong needle for the fabric — not a fault.
Strange noises. A clunk or grind usually means it's time for a service.
the real reasonIt's often not the machine —
it's the care it never got
Whether you're self-taught, learnt from family, or trained on a course — almost nobody gets shown the small habits of everyday machine care.
In 40 years of teaching we've seen it constantly: a machine that seems "broken" is often just missing a little care.
So we don't just fix it — we show you the simple care steps that keep your machine healthy. Fewer breakdowns, fewer repeat repairs, and small issues that never grow into big, expensive ones.
Not sure if it's actually broken? Ask us first — free.
Send a quick WhatsApp or enquiry describing what it's doing, and we'll tell you what's likely going on, at no charge.
sometimes it's not the machine…Instructional classes
If your machine isn't broken — you just haven't been shown how to get the best from it — we can teach you. One-on-one or small-group lessons at the school.
From R1000 per session (depending on your machine), up to about 3 hours. Need more time? Simply book another session.
unlock what your machine can really do
real people, real machines
Loved by sewists like you
★★★★★
“I've used Fatima and her team for my machine servicing for years. I have a few machines at home and she knows each one. She taught me how to look after them, so I get fewer breakages and unnecessary repairs now. The team is reliable, the prices are fair, and I know I can trust them — they treat your machine as if it were their own, and it always comes back running like new. I'd been to others before who only made things worse, so I appreciate the free warranty too, even though I've never had to use it. Thank you, Fatima and team.”
Mindy
Long-time customer
More happy customers
★★★★★
“They serviced and repaired my Bernina after a knock. Friendly, skilled and genuinely top-notch. Thanks Fatima!”
— Lindiwe N.
★★★★★
“They found the real problem, fixed a small part for free, and sent me home with a page of tips. So helpful.”
— Thandeka R.
our pricing
Services & Pricing
Fixed prices for servicing — so you know what you’ll pay before you bring your machine in. Repairs and parts are always quoted separately once we’ve seen your machine — so you only ever pay for what you agree to.
Fixed service prices Repairs quoted separately
You only ever pay for what you agree to.
Servicing — mechanical & computerised
Domestic machines
MechanicalSewing machines & overlockers
R850per service
ComputerisedOverlock, embroidery, combination & quilting
From R1,500service price only
Servicing — mechanical & computerised
Industrial machines
MechanicalSewing machines & overlockers
R1,500excl. call-out / collection
ComputerisedSewing, embroidery, combination, quilting & overlock
Quotedservice price only
Good to knowRepairs are always quoted separately.
For both domestic and industrial machines, repairs are priced once we’ve seen the fault and know which parts are needed — so you only ever pay for work you’ve approved.
Tap a machine type to see prices
We service mechanical & computerised
MechanicalSewing machines & overlockers
R850per service
ComputerisedOverlock, embroidery, combination & quilting
From R1,500service price only
We service mechanical & computerised
MechanicalSewing machines & overlockers
R1,500excl. call-out / collection
ComputerisedSewing, embroidery, combination, quilting & overlock
Quotedservice price only
Good to knowRepairs are always quoted separately.
For both domestic and industrial machines, repairs are priced once we’ve seen the fault and know which parts are needed — so you only ever pay for work you’ve approved.
value, not just price
How you actually save with us
Quality you can trust saves you far more than a bargain that doesn't last.
- Catch problems earlyA proper service spots small faults before they turn costly.
- Fewer repairs over timeOur care tips help your machine last longer between visits.
- Never pay for extrasHonest quotes mean you only pay for work you actually need.
let's get started
Book or request a quote
The quickest way is a WhatsApp — send us your machine details and we'll come straight back to you.
Quick booking
Tap below — it opens WhatsApp with a ready-made message. Just fill in your machine details and send.
Book a service or repair Book an instructional class— or call us —
011 482 6542good to know
Questions, answered
All of them — sewing machines, overlockers, quilting machines, embroidery machines, combo (sewing + embroidery) machines, and computerised & electronic machines, including industrial. We work across all major brands: Brother, Janome, Bernina, Bernette, Pfaff, Elna, Singer, Empisal, Juki and more.
Yes, we do. We sell parts for all machine types — just send us an enquiry with the part you’re looking for and we’ll guide you.
At least once a year for regular use — more often if you sew daily. Occasional users can stretch to every couple of years, but yearly is the sweet spot.
Surprisingly quick — most machines are back with you within a few days, often faster than you'd expect elsewhere. We'll confirm a turnaround time when you book.
Yes — every repair and service carries a 3-month guarantee. If the same problem isn't fixed, bring it back and we'll put it right free of charge.
Yes — we offer on-site and call-out service. The call-out fee depends on your distance, and we confirm it before we travel.
Yes — we both service and repair computerised machines, on-site or by call-out. Servicing starts from R1,500 depending on your machine, and repairs are quoted to the fault.
The quickest way is a WhatsApp — send us your machine details and we'll come straight back to you to arrange a drop-off or a call-out.
Just the machine, its power cable and foot pedal. You don't need the whole accessory box — but if a particular stitch or presser foot is giving trouble, bring that foot along, plus your bobbin case, so we can test it properly.
Absolutely — we work on everything from old mechanical workhorses to modern computerized models. Older machines often run beautifully again after a proper clean and service, and we'll always tell you honestly what yours needs.
Yes — often even more so. While a machine sits unused the oil dries out and lint settles in, so a service before you start sewing again helps it run smoothly and avoids unnecessary damage.