Privacy Policy
1. Introduction
Sew and Grow Sewing School (Pty) Ltd (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your (“you”, “your”, “yourself”) information when you interact with our website or services (hereinafter “Company Domains”,) whether in person, online, or through third-party platforms.
2. Company Details
Info@SewAndGrow.co.za
Sew and Grow Sewing School (Pty) Ltd (2017/370214/07)
Suite 303, 189 Beyers Naudé Drive, Northcliff, Johannesburg, Gauteng, 2195, South Africa
Contact number: +27 114826542
3. Company Domains
The following domains and/or services are owned and operated by Sew and Grow Sewing School and throughout this document will be referred to as “Company Domains:”
This includes any websites or services providing services to the Company Domains.
4. Data We Collect
We may collect the following types of personal data:
• Contact Information: Name, email address, telephone number, physical address.
• Payment Data: Processed through secure third-party providers; we do not store credit card information.
• User Account Details: Username, password, and profile preferences.
• Device & Technical Data: IP address, browser type, cookies, location, and device identifiers.
• Usage Data: Course participation, site navigation, and interaction with our services.
5. Email Information
If you correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site.
6. Email Policies
We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless strictly compelled to do so by law.
By providing your email during correspondence, completing a form or in-person to us, we will use your email address solely to provide timely information about the company and our offers, your purchases and registrations.
We will maintain the information you send via email in accordance with applicable law.
You may opt-out of receiving communications from us and our partners by clicking the unsubscribe instructions located at the bottom of any email you receive from us at any time. You may also opt-out by contacting us via the Company Details and request to be unsubscribed.
7. How We Use Your Information
Your personal data is used to:
• Register and manage your account
• Deliver online or in-person classes
• Process payments and orders (e.g., Brother sewing machines, courses etc.)
• Provide customer support
• Comply with legal and regulatory obligations
• Improve our services and communications
8. Legal Bases for Processing (GDPR/POPIA)
We process your personal data based on the following legal grounds:
• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Our legitimate interests (e.g., business administration, marketing)
9. Sharing of Data
We do not sell your personal data. We may share your data with trusted service providers, including:
• Amazon Web Services (cloud hosting and security)
• Payment processors (e.g., PayFast, PayPal)
• Email marketing platforms (with opt-out options)
• Legal or regulatory bodies (only where required by law)
10. International Data Transfers
If we transfer your data outside of South Africa or the European Union, we use legal mechanisms such as:
• Standard Contractual Clauses (SCCs)
• Data Processing Agreements (DPAs)
• Data localization where required
11. Retention of Data
We retain personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by law.
12. Your Rights
The provisions of this document are enforced through the following jurisdictions and others as per those of the users home country and make it enforceable and binding on the recipient/addressee:
• Electronic Signatures in Global and National Commerce Act (ESIGN Act)
• European Union eIDAS Regulation
• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Electronic Communications and Transactions Act (ECTA)
• Information Technology Act, 2000 (ITA-2000)
• Electronic Transactions Act 1999
You have the right to:
• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent
• File a complaint with your national data protection authority
For South African users, rights are governed by POPIA. For EU/UK users, rights are governed by GDPR.
13. Cookies and Tracking
We use cookies and similar technologies to:
• Improve site functionality
• Analyze usage statistics
• Personalize content and ads
• You can manage cookie preferences in your browser settings.
14. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
15. Data Security
We implement appropriate technical and organizational security measures, including:
• SSL encryption
• Secure hosting (via AWS)
• Access controls and audits
• However, no system is completely secure, and use is at your own risk.
16. Updates
We may update this Privacy Policy. Any changes will be posted on this page, effective immediately.
We reserve the right, at our sole discretion, to change, modify or otherwise alter this policy periodically. You must review this policy on a regular basis to keep yourself informed of any changes.